The Oxford Wine School Terms and Conditions
Full payment must be made at time of booking – we do not accept provisional bookings and places will only be confirmed once payment is received.
Cancellations of confirmed places are accepted up to 10 working days prior to the start of the course. The full cost of any study materials supplied will be deducted and the remainder of the course fee refunded to the payee. Transfers of a confirmed booking either to another course or applicant can be made up to 10 working days before the course start date.
Courses must reach a minimum number of attendees in order to proceed. In the event that this number is not reached, we reserve the right to cancel the course. Ten working days’ notice will be given should this be necessary.
Punctuality is important and considerate to all participants. If you know you are going to be late or unable to attend a session please notify the course tutor via the venue telephone as soon as possible. Starting times will not be flexible for any more than ten minutes.
Your constructive feedback will be sought during and at the end of all courses. This is a mandatory requirement and will be used for continuous improvement of our educational offering.